History Of Birla Sun Life Insurance Commerce Essay

History Of Birla Sun Life Insurance Commerce Essay Birla Sun Life Insurance Company Limited (BSLI) is a joint venture between the Aditya Birla Group and Sun Life Financial Inc., a leading international financial services organization. The local knowledge of the Aditya Birla Group combined with the expertise of Sun Life Financial Inc., offers a formidable value proposition to customers. Sun Life Financial and its partners today have operations in key markets worldwide, including India, Canada, the United States, the United Kingdom, Hong Kong, Philippines, Japan, Indonesia, China and Bermuda. It was the first player in the industry to sell its policies through the Bank assurance route and through the internet. It was also the first private Sector player to introduce a pure term plan in the Indian market. This was supported by sales practices, which brought a degree of transparency that was entirely new to the market. Aditya Birla Group and currently in charge of BSLI expressed, The Birla Sun Life Insurance business distribution network is national in nature covering more than 1000 points across the country .We have made our entry in several tier I and tier II towns. It is therefore very important for the brand to connect at the grass root level and create trust. They believe that our association with Kapil Dev as our brand ambassador will help us create this connects in a shorter period of time. We therefore now have two strong connects our parent brand Birla and our brand On 26 November 2006, Birla Sun Life hosted the annual golf tournament at the Chembur Golf Club in Mumbai where Kapil Dev participated. About the Aditya Birla Group The Aditya Birla Group has a turnover close to Rs.38, 000 crore (as on 31 March 2008) and is one of the largest business houses in India. It enjoys a leadership position in all the sectors in which it operates. With over 75 business units spanning the South East Asian belt, Africa, Canada and the UK among others, it is reckoned as Indias first multinational corporation. The group is anchored by 72,000 employees and has seven lakh shareholders, with a market capitalization of Rs.53, 400 crore. Introduction- When ever there is uncertainty there is risk. We do not have any control over uncertainties which involves financial losses. The risk may certain events like death pension retirement or uncertain events like theft, fire accident, etc. Birla sun life Insurance is financial services for collecting the savings of public and providing them with risk coverage The main function of Birla sun life insurance is to provide the protection against the possible chance generating losses. It eliminates the worries and miseries of losses by destruction of property and death. It also provided the capital to society as the fund accumulated to be invested in productive heads. OBJECTIVES à ¢Ã… ¾Ã‚ ¢To determine and analyze the Market Potential of the Birla Sun Life Insurance Company. à ¢Ã… ¾Ã‚ ¢To determine whether the customers are satisfied with the policies of the company. à ¢Ã… ¾Ã‚ ¢To know the customer awareness regarding the Birla-sun life insurance and its products. à ¢Ã… ¾Ã‚ ¢To study and determine the competitor position in the market. à ¢Ã… ¾Ã‚ ¢To know the future plans of the people for buying the policies. à ¢Ã… ¾Ã‚ ¢Proper understanding and analysis of life insurance industry. VISION To be a world-class of financial security to individuals and corporate and to be amongst the top three private sectors life insurance companies in India. MISSION To be the first preference of our customers by providing innovative need based life insurance and retirement solutions to individual as well as corporate. Well -trained professionals through a multi channel distribution network and superior technology will make these solutions available. Our endeavor will be to provide constant value addition to customers throughout their relationship with us, within the regulatory framework. We will provide career development opportunities to our employees and the highest possible returns to our shareholders Problems in the organization, It is clear that BIRLA SUN LIFE INSURANCE COMPANY is a unit- linked insurance, which is basically involved in the life insurance solutions. There are number of problem which are as follows- 1) The main problem of the organization is that the it is not government organization like a life insurance solutions. 2) The second main problem is that lack of believes on the organization by the people. 3) The third problem assigned by the organization that there are the few branches of the BRILA SUN LIFE INSURANCE SOLUTION. 4) Another problem is that the lack of good quality, good skill insurance advisors. Competitors:- à ¢Ã¢â€š ¬Ã‚ ¢Life insurance corporation à ¢Ã¢â€š ¬Ã‚ ¢Max network life insurance à ¢Ã¢â€š ¬Ã‚ ¢MetLife insurance à ¢Ã¢â€š ¬Ã‚ ¢Aviva life insurance à ¢Ã¢â€š ¬Ã‚ ¢Bharathi Axa life insurance à ¢Ã¢â€š ¬Ã‚ ¢Bajaj Allianz life insurance à ¢Ã¢â€š ¬Ã‚ ¢Tata AIG life insurance ICICI Prudential Life Insurance à ¢Ã¢â€š ¬Ã‚ ¢Reliance life insurance à ¢Ã¢â€š ¬Ã‚ ¢Kotak Mahindra life insurance MARKETING MIX- PRODUCTS- Life is unpredictable. But in face of adversity, our responsibilities towards our parents, children and loved ones need not be compromised. Insurance planning equips you to smooth out the uncertainties and adversities that life might send your way, so that the best that life has to offer, secure in the knowledge that your beloved ones are well provided for. BSLI offers a complete range of insurance products 1. Protection Plans 2. Savings Plans 3. Child Plans 4. Investment Plans 5. Retirement Plans 6. Group Plans 7. Rural Plans PRICING POLICY OF THE COMPANY: KEEP TRACK OF YOUR POLICY FUND : Birla sun life insurance sends you an annual policy statement on every policy anniversary to keep you completely informed on the performance of our various funds based on the unit price will be available on our website ELECTRONIC CLEARING SERVICE (ECS) : The ECS is a convenient and hassle- free method of paying premiums through an electronic debit to your bank account. INVESTMENT FUND PORTFOLIO : Upper limit of %asset in protector builder enhancer Government and government approved 85% 70% 55% Securities Rated corporate bonds (AA 30% 30% 30% and above) Money market and other 20% 20% 20% Liquid assets Infrastructure sectors as 25% 25% 25% defined by the IRDA Listed equities 10% 20% 35% FEES AND CHARGES : The policy loading fee* is an up-front charge and varies as per the premium payment mode and the policy year as given under Policy year Single 5-pay 10-pay 15-pay or greater 1 3% 29.9% 54.6% 65% 2 N/A 5.0% 7.5% 7.5% 3 N/A 5.0% 7.5% 7.5% 4+ N/A 5.0% 5.0% 5.0% As a percentage of premium. The policy-loading fee for top up wills 2.0 percent. Charges- . Charges towards the cost of insurance will be deducted by cancellation of units at the prevailing unit price on a monthly basis. The annual insurance charges per thousand-face amount for sample ages for healthy lives are as follows: Sex/age (yrs) 20 30 40 50 60 Female 0.90 1.16 1.66 4.03 10.66 Male 1.02 1.17 2.15 5.53 13.73 An investment management frees not exceeding 1.5% p.a. of the fund will be charged by adjustment of daily unit prices. Currently this fee is 1% p.a. The following administration fees will be deducted by canceling units on a monthly basis. (a) Rs. 22 per month (b) An annual charge of Rs. 2.88 per thousand face amount will be deducted in the first 10 years of the policy expect in the second year where it will be Rs. 15.24 per thousand face amount. From the 11the year onwards this annual charge will increase subject to a maximum of 3.75%per year. A monthly rider deduction will apply by cancellation of units on a monthly basis based on the equivalent monthly rider premium payable over the entire coverage benefit period. If rider deductions are not guaranteed, then the minimum policy values of your policy might be affected due to any change in the rates of the rider coverage. FUND SWITICHING CHARGES In a year, one switch between investment fund options is free. For every additional switch, a charge of Rs.100 will be levied. Promotions Birla sun life promotes the sales through the marketing communications activities like personal selling, advertising, or publicity. The object of sales promotions is to induce the desired result from potential customers, trade intermediaries or the sales people. The Birla sun life provides- Training to employees More incentives to customers, gifts, rebates, direct mail, E-marketing and maintain public relations. PLACE Where the agents of Birla sun life insurance is meet to customers and providing the knowledge related services like premium, interest, etc. SERVICES MARKETING ENVIRONMENT- POLITICAL LEGAL ENVIRONMENT- The services of Birla sun life is more closely regulated than goods like taxes, restrictions on promotions, price discriminations etc. Economic environment- Changing the life style, consumer needs, and advancements of technologies also affected the Birla sun life insurance because after changing the new technology the lot of accidents and deaths has adverse affect of insurance. Due to globalizations the lot of competitors in market so it is very difficult to attract the new customer and gaining the profits. Socio-culture environment- Due to change the income and higher education change the mind of consumers then increases the investments in insurance sectors so the private players like Birla sun life insurance growth is very high comparatively previous years. Technology environment- Due to change the technology the Birla sun life insurance pattern is also change like insurance of profit and loss account insurance of new machinery etc. , Blue print of Birla sun life  Physically visits customers-water coolerwashing room Explain policy in detailwait for response registers to customers with insurance companycheck the premium paymentsChecks and verifies the portal addresses Quality concern- Hire the right people Develop the people through services quality. Provided the needed support to customer Retain the best employee The quality of customer servicing, responsiveness, a personal touch, making him feel special are some of the factors that will have a bearing on the relationship with the customer and a happy customer helps open more doors. Good offerings that meet the customer needs, good advice followed by good service will enhance the business Integrated marketing communication- 1. Advertising: The tool can get your messages to large audiences efficiently through such avenues as radio, TV, Magazines, Newspapers (ROP), Internet, Billboards and other mobile technological communication devices. This method can efficiently reach a large number of consumers, although the costs may be somewhat expensive. 2. Sales Promotion: This tool is used through coupons, contests, samples, premiums, demonstrations, displays or incentives. It is used to accelerate short-term sales, by building brand awareness and encouraging repeat buying. 3. Public Relations: This integrated marketing communications tool is initiated through public appearances, news/press releases or event sponsorships, to build trust and goodwill by presenting the product, company or person in a positive light. 4. Direct Marketing: The BIRLA SUN LIFE has direct marketing through email, mail, catalogs, encourage direct responses to radio and TV, in order to reach targeted audiences to increase sales and test new products and alternate marketing tactics. 5. Personal Selling: Setting sales appointments and meetings, home parties, making presentations and any type of one-to-one communication, to reach the customers and strengthen relationship with Birla sun life, Employee role in service delivery Listen to customers Obtain customer feedback Provide excellence services to customers Getting closer to customer Customer role in services delivery Without the contact of customers the services could not deliver so the customer is very important role for services delivery he physical presences and participation is required of customers .The customer as productive resource; The customer as contributor to quality, satisfaction and value; and The customer as competitor to the service organization Word of mouth advertising. A happy and satisfied customer is much more likely to send more customers your way Managining waiting lines- When the demand exceeds the supply then the Birla sun life has managing the waiting lines through different ways- How long do your customers expect to wait? Set operational objectives based on what is acceptable. This is especially important when the waiting time will be longer than normal. Tell them why the waiting time is longer than normal and what you are doing to alleviate the queue f a group of customers needs something that can be done very quickly, give them a special line so they do not have to wait for the slower customers Inform customers of times when they usually would not have to wait; also tell them when the peak periods are-this may help to smooth the load Develop plans for alternative ways to serve your customers. Where appropriate, develop plans for automating or speeding up the process in some manner. This is not o say you want to eliminate personal attention; some customers expect this. Expectation of the consumers Hence old as well as new insurers will have to offer innovative products to the consumers. The consumers are particularly expecting good pension plans, health insurance, and term insurance and investment products like unit-linked insurance, from the life insurers. Similarly the consumers expect innovative products from the general insurers for managing healthcare, property insurance, accident insurance and other products related to the personal line of insurance Increase exposure through media (TV, Radio and Internet). In this case, the traditional model is more generic and there is a need to reinvent the messages based on target groups to achieve the business Delivering Service through Intermediaries An insurance intermediary is a person or a company that helps you in buying insurance. Insurance agents, insurance brokers and financial advisers are insurance intermediaries. On the other hand, a intermediary is someone who solicits tactful business or invites potential customers to enter into tactful contracts with operators. They are also known as tactful agents and tactful brokers Reason of delivering services through intermediaries of Birla sun life. Exhibit good knowledge of the products and services offered by the insurance company or tactful operator. (In addition, insurance brokers and financial advisers are expected to exhibit good knowledge of products available in the market). Make an effort to understand your insurance or tactful needs and assist you in the choice of insurance or tactful products and services. Explain to you clearly the nature of information required in the proposal form and also the importance of disclosing material facts. Explain clearly the main terms and conditions of the proposed insurance contract or tactful plan so as to help you understand what you are buying. Draw attention to any restrictions and exclusions applicable under the proposed insurance contract or tactful plan. Follow up and provides continuous service to you, such as renewal of policy and provide updates on relevant new products. Provide assistance when you are making claims against the insurance company or tactful operator. It Protect your interests and rights:    Deal only with registered/licensed intermediaries. Deal with intermediaries with proven track record or those with good referral from friends and relatives. Be truthful about yourself and declare material facts. Never be persuaded to sign on blank forms or anything you dont understand. Never be persuaded to lapse an existing policy to buy a new life policy. Ensure that you understand the products you are buying. Read the policy benefits and terms carefully, and compare them with other similar products. Shop around to get value for money. Buy only what you need and what you can afford. Ask for sales materials, for example the sales illustrations, product pamphlets or customer fact find form (for life products only), and keep these documents safely. When in doubt, always ask for more information from the intermediaries or seek clarification from the insurance company or tactful operator that offers the insurance or tactful products. Ask for a receipt as the proof of premium payment and keep it safely. Services Recovery strategies must contain: objective measurable criteria for delisting the species site-specific actions Estimates of the time and cost for implementing the recovery plan. Under stand there relationship between customer expectation and services recovery actions Understand the services recovery paradox Known the elements of an effective services recovery strategy manage the services failure effectively Factor influences the customer the customer response to services recovery Design a services recovery strategy LIMITATIONS OF INSURANCE Lack of awareness among the people This is the biggest limitation found in this sector. Most of the people are not aware about the importance and the necessity of the insurance in their life. They are not aware how useful life insurance can be for their family members if something happens to them. Perception of the people towards Insurance sector People still consider insurance just as a Tax saving device. So today also there is always a rush to buy an Insurance Policy only at the end of the financial year like January, February and March making the other 9 months dry for this business. Insurance does not give good returns Still today people think that Insurance does not give good returns. They are not aware of the modern Unit Linked Insurance Plans which are offered by most of the Private sector players. They are still under the perception that if they take Insurance they will get only 5-6% returns which is not true now days. Nowadays most of the modern Unit Linked Insurance Plans gives returns which are many times more than that of bank Fixed deposits, National saving certificate, Post office deposits and Public provident fund. Lack of awareness about the earning opportunity in the Insurance sector People still today are not aware about the earning opportunity that the Insurance sector gives. After the privatization of the insurance sector many private giants have entered the insurance sector. These private companies in order to beat the competition and to increase their Insurance Advisors to increase their reach to the customers are giving very high commission rates but people are not aware of that. Increased competition Today the competition in the Insurance sector has become very stiff. Today each and every company is trying to increase their Insurance Advisors so that they can increase their reach in the market. This situation has created a scenario in which to recruit Birla sun life insurance Advisors and to sell life Insurance Policy has became very- very difficult. FINDINGS à ¢Ã… ¾Ã‚ ¢To be successful in marketing of insurance products, the entire business scenario has to be taken into account. à ¢Ã… ¾Ã‚ ¢During the study to be found that majority of people are aware of life insurance sector. à ¢Ã… ¾Ã‚ ¢During the survey it was observed that major source of information for consumer are television and newspaper and least preference are given to magazines, agents and friends. à ¢Ã… ¾Ã‚ ¢Attractive schemes and brand image are the most important factor that influences the buying behavior of the consumers. Majority of respondents will shift to any other insurance company. à ¢Ã… ¾Ã‚ ¢People are not satisfied with the opted insurance. It was found that the reason for the dissatisfaction of consumer is high premium, delay in claim settlement and poor after sale service. à ¢Ã… ¾Ã‚ ¢So to achieve a greater insurance penetration, insurance sector companies have to create a more vibrant and competitive industry, with greater efficiency, choice of products and value for customers. SUGGESTIONS ) Information regarding new product should be provided to the customers. 2) The company should find out the no. of people who are not having any of the insurance plans through an intensive market research and motivate them to get insured. 3) At some level Company should provide information to the customers about the charges of the policy. 4) Company should target each and every class of the society. 5) Charges should be low of the policies . 6) Annual premium should be reasonable.7) BSLI Company should work in systematic way. RECOMMENDATIONS 1) Even though most of the policy holders are satisfied with policies, plans they have but some new attractive insurance plans should be introduce to bind them not to switch over to other companies insurance plans. 2) The company should find out the no. of people who are not having any of the insurance plans through an intensive market research and motivate them to get insured. 3) Leveraging technology to service customers quickly, efficiently and conveniently. 4) Developing and implementing superior risk management and investment strategies to offer sustainable and stable returns to our policyholders. 5) Company should target each and every class of the society 6) Company should provide full information to the customers before targeting so they can take interest. CONCLUSION The market potential for private insurance companies is found to be greater in the long run as most of the Indians are of the opinion that, private insurance companies would be able to perform well in the future. The private and foreign insurance companies have to take immediate steps in appointing more number of agents and/or advisors in addition to the employees as it has been found out that agents are the best channel to reach the general public regarding selling of insurance products. The private and foreign insurance companies have to concentrate on the factors like Prevention of Loss, Assured Returns and Long term Investment. They can also focus on an insurance amount of Rs. 1 2 lakhs with money back policies. Hence, the market has potential. The private and foreign insurance companies that are taking immediate steps can tap it easily rapidly

Minstrels :: essays research papers

Minstrels   Ã‚  Ã‚  Ã‚  Ã‚  Minstrels, or traveling thespians, thrived throughout Europe in medieval times. The term minstrel referred to a professional entertainer of any kind from the 12th century to the 17th century. Minstrels were instrumentalist, but were also often jugglers, acrobats, and storytellers. Although minstrels no longer exist, they played an important role in medieval history and, at one time, could be found, in one form or another, throughout the entire continent of Europe.   Ã‚  Ã‚  Ã‚  Ã‚  Different countries had different names for minstrels. In Germany, they were called minnesingers. In France, they were known as troubadours and joungleurs. The Scandinavian minstrels were called skalds. The Irish called their minstrels bards, while the English minstrels were referred to as scops.   Ã‚  Ã‚  Ã‚  Ã‚  Minstrels were primarily singers and musicians. These wandering performers were also story tellers, jugglers, clowns, and tumblers. Often minstrels were an important part of prominent house holds providing entertainment for the upper class of society. Those minstrels who were not part of a noble's homestead, traveled from town to town providing entertainment not only to noble classes but also to common village folk as well.   Ã‚  Ã‚  Ã‚  Ã‚  There were not many forms of entertainment, nor was there a means for people to learn about news events. There was no television or radio in medieval times. Even books were very scarce. Minstrels served to entertain the public. They made up songs, stories, and repeated ballads and folk tales popular during this time. Traveling from town to town minstrels were also a source of news. This would share information with the townspeople of the village. The townspeople would share this news with the minstrels who would then share this news with the townspeople in the next village in which they performed.   Ã‚  Ã‚  Ã‚  Ã‚  Each country in medieval Europe had their own type of minstrel. Each, while similar in their general role of entertainer, they were different in many ways. Troubadour's, French minstrels, flourished in from the 11th century through the 13th century. Troubadours were found in the southern part of France. The troubadours were among the first minstrels to use their native tongue rather than Latin. The Latin language was considered the literary language of the middle ages. There were approximately 400 troubadours who were known to have lived. The majority of them were nobles and some were even kings (Microsoft Encarta 96 Encyclopedia.)   Ã‚  Ã‚  Ã‚  Ã‚  Originally troubadours sang their poems, later they were accompanied by jongleurs who played musical instruments. The musical instruments the jongleurs played were the fiddle and the lute. The subject of their songs were based on topics such as love ,politics, religion, war, and death. Approximately 400 melodies and 4000 poems have been preserved from medieval troubadours (Microsoft

Health and Safety Essay

The health and safety act consists of various principles, these are implemented to ensure employees are safe whilst at work, this doesn’t just apply those those who are employed by a company it applies to any one who enters the building including professional bodies I.e district nurses, And general practitioners the legislation is made up of COSHH,RIDDOR,The manual handling operations regulations, the health and safety first aid regulations and management of health and safety at work regulations, I will identify and write a brief description on how these legislations relate to my job role and work environment. *Reporting any incidents or occurrences puts a duty on an employer o report serious workplace accidents ,occupational diseases and any near misses* this comes under RIDDOR, reporting of injuries,diseases and dangerous occurrences regulations 1995 ( amended 2008 ),it is a legal requirement to report any accidents and occournences. In my work setting if and accident or dangerous occournence,for example a trip slip or fall, I will report this an accident report book no matter how minor. It is a legal requirement for my employer to have this procedure in place to keep a record of accidents and occournences, and my work establishment complies with wi the requirements of the DATA PROTECTION ACT 1988, by having tear o out pages that are filed and not accessible to unauthorised persons. Another regulation is the *health and safety first aid regulation1981* And in the event of injury or sudden illness failier to provide the correct practice could have fatal results.The health and safety first aid regulations require that an employer provide correct equipment, facilities and personnel to ensure their employees or clients, receive immediate attention if they are taken ill or injured at work the regulation applies to all work settings including mine,adequate provisions will consist of first aid boxes, and first aid rooms at my work setting their is always a trained first aider on site including nightshifts. The COSHH legislation is put in place,this ensures the employer does a risk assessment on any any substance hazardous to health I.e medication,cleaning products and many more, if not used correctly the employer will asses the risks and make a decision on what precautions will be needed to ensure a safety.Relating to my work setting medication is COSHH issue. And only a senior carer who has had full medication training and has been assessed and found to be compitant can administer medication.medication is stored in a trolly which is then stored in a medication cupboard which is locked at all times unless in use and is only accessible to authorised users, again my seniro will have completed a risk assessment for this situation to ensure the correct action is taken and the health and safety is correct and all employees are informed on the situation I follow my work establishments policies and procedures the policies and procedures folder can be found in the nurses station and an additional copy in the mangers office, their are a number of different policies that are to be followed some of which include ââ€" ªCare of dying policy ââ€" ªEqual opportunities policy ââ€" ªLocking door in home policy ââ€" ªEvacuation of the home policy The folder consists of 422 policy’s and is required that once the policy has been read and understood e employees or manager are required to date and sign. Whilst at work I ensure that I support others to understand and follow safe and good hygenie practices i.e frequent hand washing and glove changes.i also ensure that myself and others are we’re correct ppe, and use the equipment required, and also risk asses any situation I may be in. I also monitor and report potentiometers health and safety risks by checking all equipment prior to use for e.g hoist slings and wheelchairs.if I find any problems or concerns I will report this to my manager and make sure all staff are aware that it is out of use, however something minor I.e a dirty wheelchair or frame is something I can take care of myself and ensure it is cleaned correctly. Risk assessments are put in place to ensure the safety of an individuals needs , these assessments vary as different people have different needs these asesments can range from mobility to mental capacity, eating and drinking to personal care. In my work setting their are clients who need help with their personal care, and their others who only need assistance with bathing or showering and can do their own personal care. Prior to arrival to my home a client will have been assessed by a senior Carer, and the information will be put into a care plan which I and my colleagues will then read so we no all information about a client. I practice minimising potential risks by following all of my work place policies and procedures and carrying out and using risk asesments, wearing correct ppe at all times and practicing good hand hygiene and making sure the work place is always clean and tidy and their are no hazardous substances accessible to clients I also practice minimising risks by making sure the building is secure by closing doors and keeping external doors locked. There are many different accidents that may occour in a home some of which are trips,slips and falls from wet or worn carpets, dioreah or vomit etc In the event of someone falling in the work setting different procedures will take. Place, for example if a staff member falls they may get up and feel fine it is essential that it is documented in the accident report book, on the other hand if a client falls carers will not move them until professional help has arrived the client will be made to feel comfortable and depending on e situation may be put into he recovery persition,this again will be documented into the accident report book. I support colleagues to follow practices that reduce the spread of infection by ensuring that we always where correct ppe, and practice good hand hygiene and using alcohol rubs but not as an equivalent to hand washing. I also support by ensuring my colleague and I dispose of hazardous substances in the correct way. Ways that I ensure my own health and hygenie do no pose a risk to others I always have clean uniform when attending work, to ensure I do not bring any airborn viruses I.e MRSA I also notify my manger if I pick up and virus like D&V and will not return to work until I am clear of the virus for 48 hours on arrival back to work I will fill in a return to work form. The manual handlings operations 1992 regulations, requires employers to avoid all manual handling where their is risk of injury.the legislation also states that a risk assessment must take place and followed correctly to minimise any potential risks. If I want any additional support or information I ask my manager, senior carers, or fellow colleagues. I can also access any information I am not sure about in my policies and procedures folder. At my work establishment their are two folders in the nurses station that are acessable to any staff member that are unsure on a certain subject some of these are ââ€" ªMeeting clients nutritional needs ââ€" ªCleanliness and infection control These folders are built up of useful information and policies that are relevant to each subject. Ways in which I help practice to prevent fires from starting and spreading , are ensuring that I know my work setting fire safety policy attend all fire safety training,I also make that I make sure that I know where my fire assembly point is. I also make sure that there are no waste paper baskets overflowing or anything else that could help a fire to spread or start, my working setting also had a no smoking policy,so I also ensure I smoke in the designated smoking are.if a fire was to start , emergency services would be contacted and the building evacuated , and go straight to the fire assembly point.i also ask any visitors to sign in and out and tell them were the fire safety point is. The signing in book will determined how Many people are in the building on arival of the emergency services. Procedures are as followed at my work establishment and many others ââ€" ªNever let any one in the building in without signing in.and professional bodies will have I’d on show always check is ââ€" ªIf I am unsure about a persons identity for e.g a visitor depending on the mental capacity of the person, ask if this person remembers this visitor if this is not possible phone a next of Kin. Personal information is vital in my work setting, all residents Care plans inlcude daily food and fluid intake, mental capacity and all relevant information on an individual is kept in folders in a locked cupboard that is not accessible to any unauthorised persons. I protect y,mown security and of others by making sure I have the correct ppe on at all times and do not have any jewerly on whilst at work, and make sure all external doors are shut, and gates at the top and bottom of stairs are shut and locked. I also ensure others no of my whereabouts whilst at work, to ensure that a fellow carer is their to support the floor, even if I am assisting someone to go the toilet I make someone aware I am of the floor. Comon signs of stress can be very easy to spot some of these include ââ€" ªadgitation ââ€" ªBeing emotional and short tempered ââ€" ªNot completing jobs properly ââ€" ªWeight loss or weight gain ââ€" ªSmoking more ââ€" ªAlcohol binging My self indication for stress is ââ€" ªConstant worrying ââ€" ªWeight gain ââ€" ªBeing over emotional and snappy ââ€" ªFeeling very low and under the weather My own stress levels are triggered by unstructured situations, e.g understaffing at work have caused me to feel stressed and when I am unsure of a situation cause me to feel slightly stressed. My strategies for managing my own stress levels are having a written plan of what My main tasks are that shift, for e.g a morning shift my main task is to ensure all residents and clean and have eaten by. Reasonable time. Some may find it easier to take it task as it comes how ever I would rather focus on the main tasks and making sure these are completed correctly.

Globalization Is Harmful to Culture - 863 Words

The arts, food, language, and the whole culture of a developing nation are hurt when globalization occurs. Developing countries are targeted by countries such as America because they have a lower standard of living and are less regulated when it comes to work. When we infiltrate these countries, weather we mean it or not, we shake up their way of life in many different aspects and their culture they once new is destroyed. In a new era of technology and travel it has become much easier to change the culture of nations and communities because we can connect and trade with people from around the globe so quickly. However, globalization has been happening since the Silk Road in 206 BC promoting cultural interaction through regions of the Asian continent connecting the West and East by linking traders, merchants, pilgrims, monks, soldiers, nomads and urban dwellers from China to the Mediterranean Sea. The silk trade brought a new type of clothing from China to Europe that was exclusive to the rich. So changed the culture across Europe and Asia by making a noticeable change that only the rich wore these nice soft and colorful clothes while the poor continued to wear their bland rags. With the Silk Road it did more than change the culture of the clothing but the road was a channel for ideas, language, and beliefs. Today our channels have evolved from the Silk Road to the Internet. The Internet has changed many cultures including our own in America and it is able to reachShow MoreRelatedGlobalization : The World Of Politics And The Human Population1648 Words   |  7 PagesGlobalization influences many aspects of human life, it is a process of change, the process of collaboration and integration among the people and businesses of different nations, it is a process propelled by trade, investment and technology. 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